Qantas outlines what passengers really want inside aircraft With the goal to commence direct flights from the east coast of Australia to New York and London by 2022, Qantas has been working hard behind the scenes to determine not only which aircraft to use on the ultra long-haul routes, but what passenger really want inside the aircraft. Passenger satisfaction is the key to success for these flights so Qantas has been working with Sydney University’s Charles Perkins Center to conduct … Continue reading Qantas outlines what passengers really want inside aircraft