Air New Zealand has said it will largely focus on being a domestic and Trans-Tasman airline, as COVID-19 continues to create major uncertainty of the airline.
In its FY2020 results, Air New Zealand recorded a massive NZ$87 million ($58 million) loss, not seen for 18 years.
2021 Outlook
Air New Zealand CEO, Greg Foran, has outlined his airline’s key priorities for 2021:
- Air New Zealand is currently expecting, in the short-term, to become a largely domestic airline with cargo and some flying to the Tasman and Pacific Islands
- Have the flexibility to scale operations up should conditions recover more quickly
- Continue to chase opportunities in the cargo space to keep New Zealand connected to the world
- Focus on driving domestic tourism and rebuilding the domestic corporate business
- Continue to refine their refreshed strategy, exploring some exciting prospects within loyalty, digital and sustainability
The airline is aiming to reduce cash burn by 50-60%, which will entail operating a domestic network at ~70% of pre-COVID levels (with no social distancing) as well as additional cargo flying.

Recovery Plan
Stage 1 (Short-Term)
- Maintain operational integrity and wellbeing of staff
- Maintain a strong connection with customers
- Overhaul cost base, reduce the pace of cash burn
- Encourage Kiwis to explore New Zealand, thus rebuilding the domestic engine
- Support recovery of the economy via cargo
Stage 2 (Medium-Term)
- Build back a network of profitable flying
- Preserve and protect competitive advantages
- Leverage strong domestic brand presence and customer loyalty to stimulate travel on Tasman and Pacific Island routes
Stage 3 (Long-Term)
- Return to a sustainable level of earnings through the cycle
- Be a smaller, more efficient, airline focusing on having an optimal network
- Right-sized cost base
- Expand and leverage the loyalty programme
- Ancillary revenue opportunities
Financial Results
Air New Zealand is reporting an overall loss before other significant items and taxation of $87 million ($58 million) for the 2020 financial year, compared to earnings of $387 million ($258 million) in the prior year.
In a presentation to investors, Air New Zealand said that, in structurally resetting their cost base, they have deferred delivery of 5 A321neo aircraft into the 2022 and 2023 financial period and 1 ATR72-600 into 2021.

A major component of Air New Zealand’s statutory losses was the NZ$338 million ($225 million) aircraft impairment charge, related to the grounding of the Boeing 777-200ER fleet for the foreseeable future.
Despite reporting a strong interim profit of NZ $198 million ($132 million) for the first six months of the financial year (July-December 2019) and seeing positive demand on North American and regional routes early in the second half; COVID-related travel restrictions resulted in a 74% fall in passenger revenue from April to June compared to the prior year, which drove the airline’s operating losses.
Overall cargo increased by 13% in 2020, due to more than 250 charters. Cargo flights also operated under the NZ Government’s International Airfreight Capacity scheme, in which more than 50 flights operated per week; largely to Asia, Australia and North America.
The record loss is, according to Chairman Therese Walsh, the first in 18 years. Prior to COVID-19 the airline was on track to launch the first ever non-stop link between New Zealand and New York, they had also announced several major upgrades to the customer experience.
“Now nearly six months following the declaration of a global pandemic, the $87 million loss we are reporting today, our first loss in 18 years, reflects the quick and severe impact Covid-19 has had on our business.”
Dame Therese Walsh, Chairman, Air New Zealand



Well ANZ Airways, on 2018 became 1 of the 10 the safest airlines in the world and now without international flight, domestic flight, as far as we concerning, traveling by Air and of course which one of the ten best or safest, actually in almost all airlines, the all airliners employees not only Pilot, FA, they are very concerned about Safety…I said again, were all without exemptions and by Safety Management System, top down and begin from CEO have safety commitment with no dought, in this pandemic crisis depend on the travellers, how to convince pax and of course with health protocols circumstances tight, we are all airliners Safety is our blood, embedded in Aircraft Operational.
It is sad when Air New Zealand is already one of the most ‘healthy’ airlines during the pandemic, carrying respectable volume of domestic travellers, but they still need to downsize so significantly.