Skytrax Best Airline
Skytrax Best Airline

Skytrax World’s Best Airline Award Winners Announced

Sam Chui·
All Nippon AirwaysAviation NewsQatar AirwaysSaudiaSingapore AirlinesSkytrax

Qatar Airways has been named as Airline of the Year 2021 by Skytrax, with Singapore Airlines ranked 2nd and ANA All Nippon Airways in 3rd place, out of more than 350 airlines.

The World’s Top 10 Airlines of 2021 by Skytrax

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Emirates
  5. Japan Airlines
  6. Cathay Pacific Airways
  7. EVA Air
  8. Qantas Airways
  9. Hainan Airlines
  10. Air France

“This award is the result of the incredible work by the Qatar Airways team and I want to thank our valued passengers for their loyalty and appreciation for all we have offered during the most challenging and uncertain times, without compromising on the service and excellence that the airline is renowned for throughout the world.”

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker

Qatar Airways also received awards for the World’s Best Business Class, the World’s Best Business Class Seat and the Best Airline in the Middle East.

Singapore Airlines, ranked No 2 worldwide, wins the top accolade for the World’s Best Cabin Crew and is also honoured with awards for the World’s Best First Class, the Best Airline in Asia and the World’s Best First Class Seat.

The World’s Best Cabin Staff 2021 by Skytrax

  1. Singapore Airlines
  2. ANA All Nippon Airways
  3. Thai Airways
  4. Garuda Indonesia
  5. Japan Airlines
  6. Hainan Airlines
  7. EVA Air
  8. Asiana Airlines
  9. Cathay Pacific Airways
  10. Qatar Airways

ANA All Nippon Airways maintains its No 3 global ranking and repeats its earlier success by winning the World’s Best Airport Services award. Winning the 2021 award as the World’s Cleanest Airline is a particularly high-profile success during the global pandemic.

The World’s Cleanest Airline Cabins 2021

  1. ANA All Nippon Airways
  2. Singapore Airlines
  3. Japan Airlines
  4. Qatar Airways
  5. EVA Air
  6. Cathay Pacific Airways
  7. Asiana Airlines
  8. Korean Air
  9. Hainan Airlines
  10. Swiss International Air Lines

Saudi Arabian Airlines (SAUDIA) wins the 2021 award as the World’s Most Improved Airline. This is a key award that reflects an airline’s quality improvement across the entire awards program, evaluating an airline’s change in the global rating and their performance improvements in different award categories.

“As part of the airline’s SV2020 Strategy & Transformation Plan, SAUDIA has invested in new aircraft, product innovation and service enhancements with a single purpose – to provide all of our guests with the highest level of hospitality and comfort in the skies. We are delighted that the world is noticing and recognizing our efforts.”


Saudi Arabian Airlines Director General, His Excellency Eng. Ibrahim Alomar

The World’s Most Improved Airlines 2021

  1. Saudi Arabian Airlines
  2. RwandAir
  3. JetSmart
  4. Vistara
  5. Vueling Airlines
  6. Scoot
  7. Xiamen Airlines
  8. Flynas
  9. Air France
  10. Turkish Airlines

For complete airline ranking and regional award winners, please visit the Skytrax page.

Do you agree with these rankings? What are your takes on the Skytrax Awards? Is there any airline that you think has missed out on an award?

Sam Chui

Sam Chui is one of the world's most established aviation and travel blogger, content creator and published author. He enjoys anything related to aviation and travel. His fascination with airplanes stemmed from visiting Kai Tak airport as a teenager. He has spent some of the happiest times of his life in the air.

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7 Responses

  3. Not one US based airline in the top ten, how the mighty have fallen over the years. Five of my favorites on the list, I was very pleased with Hainans and Japans business class

    Reply

  4. 3 Airlines i am AMAZED are not really showing at all! Oman Air, Turkish Airlines and Etihad!!

    3 i expected to be there were Singapore and Etihad and Emirates,surprised Cathay made a showing though as not like they once were i hear!!

    BA i read is no.11 i think,WHAT THE…….. Now that is shocking!!!!!!!!!!!!!!
    Qatar Airways ,that does not surprise me at all ,as they really want customer satisfaction and have been a very helpful airline whilst Covid -19 was on! One of the ONLY airlines trying to continue a decent route network and service compared to the rest! Well Done Qatar Airways!! Great Interiors.

    Just wished they,(Qatar Airways) were inspired by their B777-300 ER World Cup 2022livery to add more purple in the livery!
    I saw a concept done by and Image artist and it looked great with a white under belly,purple top where the blande GREY is and Qatar in Gold paint! Looked very defined and luxurious looking compared to the blande one they have at the moment! Lets hope the world cup livery inspires their CEO and creative team on branding to update their livery down the road! Hell,they have the money to do it! Lol…..

    One thing that will be very interesting to see is whether they will fall on their sword and give in to Premium Economy Class like Emirates did??? Heard so far its been a great success with above
    expectations on seats filled and thats still with Covid hanging around! Seems like Emirates customers want more of these seats on more routes and aircraft types other than A380’s and i think a rollout on some B777’s!

    G.

    Reply

  6. LH got a 5 star award for a business class product that they may NEVER even receive! So yes, Skytraxx lacks credibility, even if this year’s rankings seem to make some sense.

    Reply

  7. Ever since LH got a 5 Star award from them, I don’t believe a word they publish. LH’s business class product is no longer competitive and they are considered a 5 Star airline? What a joke!

    Reply

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