New Singapore Airlines Lounge in Changi T3 & New KrisFlyer Waitlist Policy
New Singapore Airlines Lounge in Changi T3 & New KrisFlyer Waitlist Policy

Updates on Singapore Airlines: New SQ Lounge in Changi T3 & New KrisFlyer Waitlist Policy

Major Revamp of Singapore Airlines’ Lounges at Changi Airport Terminal 3

Singapore Airlines has announced its plan to renovate its 11 year old existing lounges, starting next month to mid 2021. These lounges include SilverKris lounge (for First and Business Class passengers) and KrisFlyer Gold lounge (For KrisFlyer Gold and Star Alliance Gold) in Changi Airport Terminal 3. Designed by international hospitality design firm Hirsch Bedner Associates, the SGD 50 million make-over aims to “give a fresh look and feel that is modern yet homely, while inspiring a sense of timeless elegance”.

This project will be carried out in four phases:

1) The Silverkris Business Class Lounge will be renovated first.

a room with a bar and chairs
a room with chairs and tables

The new Silverkris Business Class lounge will feature four distinct zones:

  • Productivity pods and rest area
  • Relaxed Cafe for light snacks
  • Dining hall with Asian and International cuisine and live stations featuring signature local delights
  • Full service bar which will convert into a self-service breakfast station in the morning

2) The Silverkris First Class Lounge will be renovated next before The Private Room begins its makeover.

a restaurant with tables and chairs

There is no introduction of a new distinct space – the First Class lounge will still have a flagship bar while The Private Room will retain its full-service fine dining section. As highlighted by Singapore Airlines, “Customers can look forward to an enhanced epicurean journey with fresh and seasonally curated dining offerings, on top of the perennial local favourites.”

3) The KrisFlyer Gold Lounge will be renovated last.

The new KrisFlyer Gold Lounge will be doubled up in space and will finally have its own restrooms and showers. The lounge will also feature dedicated working spaces and larger al fresco seating and dining areas.

Temporary Lounge Arrangement During This Period.

According to Australian Business Travelers, Singapore Airlines will use the space of the KrisFlyer Gold lounge to accommodate Business and First Class passengers as those lounges are renovated, with lounge-worthy KrisFlyer Gold passengers being redirtected to a temporary lounge as of July 31, 2019. This will be located further along the ‘lounge level’ 3, adjacent to the Singapore Food Street food court. “

a map of an airport terminal

Updates on New Waitlist Policy on KrisFlyer.

What is KrisFlyer waitlist all about?

Singapore Airlines gives you the opportunity to be in a waitlist for a flight when there is no seat availability for flight redemption at a certain point in time. Although there is no guarantee that the seat will eventually open up for you, Krisflyer is pretty good at clearing award waitlist on the late minute (hours before flight departure).

To be in the waitlist, one needs to have sufficient miles in his/her KrisFlyer account. However, you can be in a waitlist on unlimited flights. For example, you need to have at least 27,500 miles to be in a waitlist for multiple flights that cost 27,500 miles and below.

Singapore Airlines B787-10 Business Class
Singapore Airlines B787-10 Business Class

New waitlist policy:

Moving forward, for flights starting from 14th August 2019, you can be in a waitlist for up to three weeks before departure. You will be informed of the outcome your request at least 14 days before departure. Should your redemption be unsuccessful, your waitlist request will be cancelled. This new policy is not applicable for the upgrade waitlist. KrisFlyer will send periodic reminders to your email on your requested waitlist flights.