Taiwan’s new full service carrier STARLUX Airlines, a direct competitor of China Airlines and EVA Air, is now offering Status Match with a validity of 4 years. With zero commitments required, it is no brainer to do your Status Match, even if you have no plans to fly with them right now (by the time you need it, you may probably forgotten about this Status Match).
A Quick Introduction to Starlux Service
Similar to its direct competitor, Starlux is targeting at the upmarket. With 10 A321neos and 17 A350 on order, Starlux is now venturing into the regional market before reaching out to the longer haul sector.
Operating Routes:
Flights to Macau, Da Nang and Penang will begin on 23rd January, operated by 3 A321neo. Tickets are already on sale. A round-trip flight between TPE-PEN was (is) priced less than $1000.
Starlux Business Class and Economy Class:
I believe these seats need no introduction, as they are used by many airlines as well. However, if you intend to try their Business Class product, these might interest you:
-Complimentary Wifi
-Complimentary meal (of course) and pre-flight meal orders.
-Checked baggage of 40kg
-Complimentary Seat Selection
Starlux Frequent Flyer Tiers – COSMILE
Starlux Status Match Details
Application Process:
- This application is applied to high-tiers of other airline’s frequent flyer programs
- Enrol as a COSMILE member first and can only be applied once
- Fill in COSMILE OAL Member Card Tier Match Application Form and attach other airline’s valid member card copy and other airline’s flight record in recent year, then email to STARLUX Customer Service Centre (customerservice@cs.starlux-airlines.com) for application.
- It will take 30 working days for verification, please wait for the reply from STARLUX Customer Service Agent
You may download the application form here.
Expected Outcome:
- Before December 31st 2020, for those who submit the application, the validity of COSMILE card tier will be adjusted to 4 years after approval. As to the upgrade and renewal standards, please follow the terms and conditions of COSMILE
- After January 1st 2021, for those who submit the application, the validity of applied COSMILE card tier, upgrade and renewal standards will follow the terms and conditions of COSMILE after approval
Does Starlux still offer status match program?
I am star alliance gold member.
Thank you.
Hi guys,
I have contacted Starlux as I have not received my Explorer card.
They told me that they will not send out a card for Explorer cause of Environmental reasons.
I think it is more about costs…just in case somebody is also waiting for his card.
Best regards,
Dennis
Congratulations! Your card tier has been upgraded to EXPLORER.
Current Tier Mileage：0
Number of Sectors：0
You can enjoy the benefits of the current tier until：06-FEB-24
Coming to Asia soon?! 😀
I think i’m going to hunker down in the UK for a bit, wait for things to calm down in that direction.
Status Match was denied with no reason mentioned after about one month.
Dear MR Xxxx
Thank you for choosing and supporting COSMILE by STARLUX Airlines.
Congratulations! Your card tier has been upgraded to INSIGHTER.
Thanks Starlux . Can’t wait to fly with you next Month. ( QF platinum) , approved by 15/1/20
Dear MR Xxxx
Thank you for choosing and supporting COSMILE by STARLUX Airlines.
Congratulations! Your card tier has been upgraded to INSIGHTER.
Thanks Starlux . Can’t wait to fly with you next Month. ( QF platinum) , approved by 15/1/20
Applied on the 30th December and got a follow up today similar to the ones mentioned above. I’m expecting to be matched to Starlux Gold but will only know once I get the letter per mail.
I applied with Eurobonus Gold status if somebody wonders.
Cheers!
Was rejected for following reason: “This application is only applied to “the highest-tier” and “the second highest- tier” of other airline’s frequent flyer member.”
Got a positive response from STARLUX Customer Support last 30 Dec 2019 after emailing them my application on 23 Dec:
“Dear Mr./Ms ,
Your application of COSMILE OAL Card Tier Match have been processed. STARLUX will send the card tier upgarde letter to you, the new card tier and validty please refers to said letter.
Thank you for choosing STARLUX airlines.
Hope you have a great day.
STARLUX Customer Service Center”
Interested to see how they status matched my AirAsia Platinum to which tier on their COSMILES program 🙂
Thanks for sharing this!
Received the confirmation of the successful status match from Starlux Airlines.
It doesn’t reveal which Tier I get. Wait until it updates online and when I receive the Card in the mail.
I am a Finnair Gold member.