After five days in Thailand (I flew Singapore Airlines to Thailand), I travelled on SriLankan Airlines from Bangkok via Colombo to Dubai. This is a trip report on my latest SriLankan Airlines flight experience.

At Bangkok Suvarnabhumi Airport, many shops and lounges are currently closed along with many airplanes being parked and overall the airport was very quiet.

Miracle Lounge, Bangkok Suvarnabhumi Airport

SriLankan Airlines Business Class passengers can use the Miracle Lounge before their flight. The lounge was quiet and it had a decent amount of food and beverage offerings, but I didn't eat as I was keeping some space in my stomach for the SriLankan Airlines infight food.

The whole E Pier seems dead and no flights were taking place.

Bangkok to Colombo

The flight to Colombo from Bangkok is operated by an A321. Flight time was three hours. SriLankan Airlines currently operates only two flights a week to Bangkok, as they're short of aircraft.

I received a warm "Ayubowen" SriLankan welcome when I boarded the flight.

In Business Class, there are 16 recliner seats. But I have to say the recline is quite deep and legroom seems to be about a 50" inch pitch, which is quite decent. My seat padding was almost gone, resulting in my feeling the "bone" of the seat under the cover.

I chose a seat in the last row of four, so I could recline without interrupting anyone.

With more airlines are now changing seats to flatbed on narrowbody airplanes, I hope SriLankan Airlines will catch up on the latest product too.

There were no sanitary kits such as wipes or sanitizer available onboard.

A full lunch was served with just two choices, chicken biryani or a vegetarian option. No menu was presented.

One tray Business Class lunch: Chicken Biryani
One tray Business Class lunch: Chicken Biryani
In economy class, a full tray of lunch is served with a choice of chicken curry or vegetarian.
In Economy Class, a full tray of lunch is served with a choice of chicken curry or vegetarian.

The flight was uneventful all the way to Colombo. We landed on time with some thunderstorm clouds building up around 20,000 ft. See the landing on my video below.

Video

Serendib Lounge, Colombo

I transited Colombo and used the Serendib Lounge of SriLankan Airlines. It has a good amount of food but the lounge is very dated. It needs an upgrade, as it hasn't changed for the last 10 years.

The ayurvedic spa is currently closed in the lounge.

Rest area of Serendib Lounge, Sri Lankan Airlines
Rest area of Serendib Lounge, SriLankan Airlines

Colombo to Dubai

The next flight to Dubai was on SriLankan Airlines newish A330-300 with individual Business Class seating.

Ayubowen, warm welcome onboard Sri Lankan Airlines
Ayubowan, warm welcome onboard SriLankan Airlines
Sri Lankan Airlines Business Class seating 6A
SriLankan Airlines Business Class seating 6A

The flight was quite full, as many passengers were returning after a long weekend in the UAE. There is a simple menu on this flight.

The food was quite simple. Both salad and dessert did not feel like Business Class quality. The barramundi fish came with a strong "fishy" taste.

After dinner, I ordered a cup of ceylon tea, which is a signature on Sri Lankan Airlines.
After dinner I ordered a cup of Ceylon tea, which is a signature on SriLankan Airlines.

SriLankan Airlines offer Wi-Fi on their A330-300 aircraft, but the price is very high and comes with restrictions on download limits.

Check out the landing footage into Dubai on my video. We arrived on-time.

Video

My Verdict

My experience on SriLankan Airlines was rather average on these two flights. Here are some pros and cons.

Pros:

  • Reasonable fare in premium class, you can earn good OneWorld status credit flying on SriLankan Airlines
  • Staff are usually friendly
  • Bid for upgrade presents good opportunity to upgrade for less

Cons:

  • No Sanitizer or wipe offered on my flights. Food is rather simple. No menu on some flights
  • The lounge is quite dated in Colombo, it hasn't changed for the last 10 years since my visit in 2011
  • Beware of older A330-200 product. There are inconsistencies on the seat product

Throw Back to 2011, I flew SriLankan Airlines A340-300, they were offering a 10 choice buffet as in-flight dining!