After flying on Thai Airways into Bali, I had a sneak peek at how a retired B737-200 is turning into a luxury private jet villa with amazing ocean views from the cliff. It should be opening later this year for a stay. Take a look inside:
Video:
It was a Sunday evening, so Bali Airport was very busy. After the dedicated Business Class section check-in, I visited the Garuda Indonesia domestic lounge which has 2 floors.
Flight GA417 Denpasar to Jakarta
My flight was operated by Garuda A330-300, PK-GPZ which celebrates the carrier’s 74th anniversary. The livery is called Kembara Angaksa designed by @rainhard
Before boarding, there was an announcement about facing covering requirements.
This A330 has the super diamond 1-2-1 individual seats as some older Garuda Indonesia A330 still have 2-2-2 angle lie-flat seats.
The flight was full with 289 passengers. We departed on time.
Despite the high fare Garuda is charging, the flight remains full and popular. I prefer flying on wide-body aircraft, all other airlines were using A320 or B737 narrowbody between Bali and Jakarta.
Our departure time coincided with the breaking fast time during Ramadan. An announcement was made and drinks were handed out immediately.
After takeoff, dinner is served in both Business and Economy Classes.
I also observed the service in Economy Class which is quite impressive. For 90 minutes flight, you get a snack, drink and hot tray of food.
We landed on time in Jakarta with no significant weather issues.
Overall, it was a pleasant experience with Garuda Indonesia.
Summary
Garuda Indonesia is well known to have some of the best cabin crew, which reflects Indonesian hospitality. The crew made me feel their warmth and ease during the flight.
Garuda is facing many legacy issues and undergoing restructuring. I met up with Garuda Indonesia CEO Irfan Setiaputra. During my video interview, I enquired about the future of Garuda Indonesia and how it can compete with other airlines.
The CEO was frank and said Garuda may not have the wide network or most modern fleet, but the airline is focusing on small things like treating passengers right. Find out more from the video.
Thank you Sam …. I love your comprehensive analysis and commentary for each blog! Bravo!
Another great review. Great service for a two hour flight. The satay in the lounge has my mouth watering. The business class looks very comfortable, and well designed. I recall the first business class was called “Clipper Class” on Pan Am. They crowded all Y class into the rear of economy, and the forward economy became C class, It was $10 more.More empty seats, and nothing more except boarding behind First Class. I must comment that the meals on your current flight were more like that served to all economy passengers in the 70’s and 80’s. My how times have changed. I am sorry to see the poor flight crew still wearing masks and gloves. As a scientist I know they are as effective as a wrought iron fence to keep mosquitos out of your yard, I am alway glad to read your interviews with airline CEO’s.Your production and journalism skills are top-notch and worth my time to read and watch.
Very nice video Sam. “People make the airline” – absolutely 100% true. I have always enjoyed flying Garuda and would choose them any day over a US airline.