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Best and worst Premium Economy

The 5 Best and Worst Premium Economy Products

Best and worst Premium Economy

Every economy seat is made pretty much equal. The differences in economy come down to an inch or two more in width and/or pitch but all seats have the same general design.  Unfortunately the same can not be said for Premium Economy seats. There are a huge range of differences between products and benefits associated with booking tickets in the Premium Economy cabin. I have flown on many of airlines that offer a true premium economy product. These are the five best and worst airlines to spend the extra dinero on.

Worst Premium Economy

a row of grey and red seats in an airplane

5. Norwegian Air Shuttle

Seat Type: Standard Recliner
Seat Pitch: 43″
Seat Width: 19″
Foot Rest/Leg Rest: Leg Rest
Lounge Access: Yes, At Select Airports
Amenity Kit: No
Additional Benefits: Complimentary Seat Selection, Meal, and Luggage
Qualifying Miles: N/A
Redeemable Miles: N/A

Why its the Worst:

If all you care about is recline, you probably wont rank Norwegian Air Shuttle as one of your worst premium economy airlines. It earns a spot on the worst list because of the things you don’t get when you fly with Norwegian. You don’t get the ability to earn usefully frequent flyer miles, you don’t get enhanced food and beverage over economy, you don’t get priority luggage service and you don’t get an amenity kit full of travel essentials

 

Image result for air france premium economy

4. Air France

Seat Type: Fixed Shell
Seat Pitch: 38″-40″
Seat Width: 19″
Foot Rest/Leg Rest: Foot Rest and Leg Rest
Lounge Access: No
Amenity Kit: Yes (toothbrush, toothpaste, earplugs, socks, eye mask)
Additional Benefits: Noise Canceling Headphones and Sky Priority Services
Qualifying Miles: 4 XP – 24 XP
Redeemable Miles: 4 miles per € 1 spent

Why its the Worst:

The Points Guy Associate Editor Brendan Dorsey put it best when he summarized his review of the Air France product “A seat that is truly uncomfortable and no wi-fi”. On top of an uncomfortable fixed shell seat Air France also gets placed on this list because of the dismal earnings when crediting to Flying Blue. You would have to fly 5 long haul round trips to earn enough XP for their lowest tier silver status4543885-british-airways-premium-economy-seats

3. British Airways

Seat Type: Standard Recliner
Seat Pitch: 38″
Seat Width: 18.5″
Foot Rest/Leg Rest: Foot Rests or Leg Rests, Depending on Aircraft Type
Lounge Access: No
Amenity Kit: Yes
Additional Benefits: Priority Boarding, Enhanced bedding, Noise Canceling Headphones
Qualifying Miles: 80-150 Tier Points
Redeemable Miles: 100% – 150%

Why its the Worst:

British Airways is one of the longest running airlines with a premium economy product or as they like to call it, World Traveller Plus. British Airways introduced the product in 1999 and there are still to this day some planes flying with the original seats still in them. With such longevity, the BA premium economy soft product has been cut down to bare bones leaving only the most cost-effective amenities. Put that together with their some awful small in-flight entertainment screens and you’ll wish you only bothered to pay for coach. They rank near the bottom for their dated product only. Seats on their newer retrofitted aircrafts are slightly more tolerable.

a row of purple seats on an airplane
Image via Youtube

2. Wow Air

Seat Type: Standard Recliner
Seat Pitch: 37″
Seat Width: 17″
Foot Rest/Leg Rest: Leg Rest
Lounge Access: No
Amenity Kit: No
Additional Benefits: Priority Check-In and Boarding, In-Flight Meal, 2 Pieces of Luggage, No Change Fee
Qualifying Miles: N/A
Redeemable Miles: N/A

Why its the Worst:

With a super narrow 17″ seat, limited recline, and lack of frequent flyer earning potential it’s no question as to why this is the 2nd worst premium economy product you can fly.  In addition to the flaws above WOW Air’s premium economy or “Big Seat” as they call them are only available on 3 airplanes, limiting their value even more.Image result for aeroflot premium economy

1. Aeroflot

Seat Type: Fixed Shell
Seat Pitch: 38″
Seat Width: 20″
Foot Rest/Leg Rest: Leg Rest
Lounge Access: No
Amenity Kit: Yes, Same as in Economy
Additional Benefits: Enhanced food and beverage
Qualifying Miles: 100% (When Crediting to Delta Air Lines)
Redeemable Miles: 100% (When Crediting to Delta Air Lines)

Why its the Worst of the Worst:

At the bottom of the barrel is Aeroflot’s premium economy. It should come as no surprise if you check out The Points Guys writer JT Genter’s review of the product. The seat is not only uncomfortable, but the amenities didn’t come with much more than a standard economy seat. There is limited limited alcohol, a very large premium economy cabin (48 seats),  poor headphones and a difficult and misleading website which indicates you can lie down to sleep.

Best Premium Economy Seats

a row of seats in an airplane

5. American Airlines

Seat Type: Standard Recliner
Seat Pitch: 36″-38″
Seat Width: 17.1″- 19″
Foot Rest/Leg Rest: Foot Rest*
Lounge Access: No
Amenity Kit: Yes
Additional Benefits: Casper Bedding, Pre-Ordered Meals, Enhanced food and beverage, Priority check-in and boarding, Noise Canceling Headphones
Qualifying Miles: 150%
Redeemable Miles: 5 miles for every $1 spent

*Leg Rests Available in First Row Only

Why its the Best:

American Airlines, Delta Air Lines, and United Airlines all offer a very similar hard product in premium economy. What sets American apart from the competition are its generous elite qualifying rates, Casper bedding, amenity kits, and pre-ordered meal choices up to 1 month in advance. In addition to all of the soft products that make it different, you can find the premium economy seat on all of their international flights and flights to Hawaii. Where as Delta and United have been slow to install their premium economy seats.

a row of seats in an airplane

4. Qantas

Seat Type: Standard Recliner on most, Reclining Shell onboard 787-9
Seat Pitch: 38″-42″
Seat Width: 19″-20.5″
Foot Rest/Leg Rest: Leg Rest on most, Foot Rest on 787-9
Lounge Access: No
Amenity Kit: Yes
Additional Benefits: Enhanced food and beverage, Priority Check-In and boarding, Noise Canceling Headphones
Qualifying Miles: 20-160 Status Points
Redeemable Miles: 600-17,000 Qantas Points

Why its the Best:

Qantas has some of the best seats in the industry with their A380’s having seat pitch as high as 42″ and up to 20.5″ wide. These are necessary as they fly some of the longest routes in the world. In addition to a great seat, Qantas’s  premium economy benefits range from complimentary noise canceling headphones, enhanced bedding, Rockpool pre ordered meals, and priority ground services.

a row of seats on an airplane

3. Singapore Airlines

Seat Type: Standard Recliner
Seat Pitch: 38″
Seat Width: 19″-19.5″
Foot Rest/Leg Rest: Leg Rest
Lounge Access: No
Amenity Kit: Yes
Additional Benefits: Book the Cook Preordered Meals, Noise Canceling Headphones, Priority check In
Qualifying Miles: 100%-125%
Redeemable Miles: 100%-125%

Why its the Best:

With solo seats and seats that are large enough to fit Sam Chui himself for 19+ hours, it’s no wonder why Singapore Airlines ended up on this list. In addition to a large seat, Singapore airlines makes the #3 spot because of its amazing book the cook program, complimentary noise canceling headphones, large inflight entertainment screen, priority ground services and seats that have both leg rests and foot rests.

Image result for japan airlines premium economy

2. Japan Airlines

Seat Type: Fixed Shell
Seat Pitch: 38″-42″
Seat Width: 18″-19.3″
Foot Rest/Leg Rest: Foot Rests and Leg Rests
Lounge Access: Yes
Amenity Kit: Yes
Additional Benefits: Enhanced Beverages, Priority Check-In, Boarding, and Baggage
Qualifying Miles: 100%
Redeemable Miles: 100%

Why its the Best:

Japan Airlines arguably has the worlds most comfortable, easily accessible premium economy seat. The seats are in a fixed shell so you don’t get reclined into, and offer 42″ of pitch. On top of that, all premium economy passengers get priority ground services, business class lounge access, amenity kits, and enhanced beverage options. Given the opportunity, it is always a pleasure to fly with them.

a seat with a pillow and a pillow in it

1. Thai Airways (on Selected Routes to Scandinavia)

Seat Type: Lie-Flat, Direct Aisle Access
Seat Pitch: 87″
Seat Width: 20″
Foot Rest/Leg Rest: Leg Rest
Lounge Access: No
Amenity Kit: No
Additional Benefits: Enhanced Food and Beverage, Fast Track Arrivals, Priority Check-In
Qualifying Miles: 110%
Redeemable Miles: 110%

Why its the Best of the Best:

Theres no doubt, Thai Airways isn’t the best when it comes to the soft product. They do have one MAJOR advantage over the competition, Flat Beds. Yes, that’s right Thai Airways sells its lie-flat, direct aisle access, business class seats as Premium Economy on select routes from Bangkok to Stockholm, Copenhagen, Moscow.

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View Comments (44)
  1. Come on that “Preuim Economy” on Thai Airways should be avilable on most long haul flights and not only like 3-5 routes this is misleading.For number 1 it should be Air NZ reallly nice. Also why is A’A there? Cathay pacfic,Philippines airlines (A350 and select A330) and Qantas has much better Preuim economy

    YOU SHOULD DELETE THIS ITS MISLEADING

    1. The Article is over 2 years old. I stand by my decisions from 2018. Should I re-write the article today, it would look drastically different as airline offerings change constantly. Sorry if that offends you Ryle.

  2. Fan of China Airlines PE product on their A350-900. Some folks don’t like the seats, but I have no issue. 39″ pitch, fixed seats that slide forwards. Dedicated washrooms, Smaller cabin than EVA who are sadly eliminating their PE product on the YVR-TPE route, since it will be replaced with 787 in the spring with only Economy or Business class offered.

  3. Air Nz should be on the top 5 list and ahead of SIA – I agree with ‘Nick’ – having travelled recently on SIA’s ‘premium economy’ – it’s a case of style over substance – the ‘calf muscle’ support doesnt come up high enough and is a waste of time – the food is in plastic dishes – is barely better than economy. In contrast Air Nz was outstanding – very comfy seats – excellent IFE – your meal was served in a way that made you feel it was ‘premium’ – great beverage choices – a dedicated toilet for premium customers – unlike SIA

  4. Yeah very disappointing that you don’t mention Air New Zealand.
    This airline has won best Premium Economy in the sky year after year, but no mentioned at all!
    AIR NZ offer a far superior Premium product than any of those carriers you’ve reviewed and listed.
    I traveled on SQ Premium a month ago and was severely underwhelmed; it was more Economy than it was premium, serviced by the same cabin crew as Economy and shared bathrooms with them as well.
    AIR NZ have dedicated cabin crew in Premium, along with your own bathrooms, a menu which is actually pulled from the Business menu (granted on SQ you could book the cook but the meal offering was horrific, given you pay a high price to be in this cabin)

  5. Odd you didn’t mention Lufthansa, LOT, Turkish, or EVA. Eva’s Royal Loreal Business Class, and its Premium Economy, have been industry leaders for 10-20 years!

  6. I feel like there’s unnecessary BA hate around. The PE they used in this article is the old configuration. They now have much bigger screens and wonderful cabin crew. This year they are also updating their PE. I don’t understand why there’s so much hate for such a wonderful airline.

  7. It’s pretty obvious that this isn’t the most valid review. There are plenty of other airlines that should have made it to the list of best PE like Air NZ and Cathay and didn’t. American Airlines and Thai shouldn’t be up there. Also the SQ PE isn’t a single seat for all its fleet, only A350 that does SIN-EWR. Airline bloggers should keep their bid aside n do an honest review instead.

  8. Not sure why the emphasis on qualifying/redeeming miles. Many (most?) readers here are going to be redeeming miles for these products, not spending money for them. Great article though, and I appreciate a different perspective

  9. BA was awful, it was an old cabin, entertaiment was minimal and the screen was tiny, we were promised a choice of 2 meals from club class, nothing doing, straight forward Y class food, also the blurb said cream tea, nope, basic Y class finger sandwiches which were cold, hard and stale. Compared to the early years of BA world trav plus, this was a massive let down and just reconfirmed my thoughts of BA, – ABBA – Anyone But BA. These days trans Atlantic is VS and beyond Europe is ME3.

  10. Flew on Scoot 787, which has exactely the same seats as Notwegian and found them very comfortable. The most important thing is space on a long trip.
    Norwegian even offer more inches legroom and a better recline. Recline is: Norwegian 10 inches, Scoot 8 inches and a better legroom, Norwegian 46inch, Scoot 38
    Scoot offers the same downsized service as Norwegian, which has nothing to do with businees class, even though they call it Biz Class.
    I think Norwegian is very negativly judged by you.

  11. After reading Norwegian Premium listed as the 5th worst premium economy product I just skipped the rest of the selections. The author is not worth reading. Norwegian Air Shuttle has the best premium economy product in the skies with 43-46 inches of pitch and an actual leg and foot rest in all seats. The recline is great and can definitely be comfortable enough to sleep in. Given that Norwegian Air shuttle premium is often the cheapest premium economy option on the market and is comparable to many legacy carriers discount economy fares, to not put it as number 1 best premium economy makes this blog worthless.

  12. Well if the price is considered it would be a totally different story. Aeroloft and Norwegian are famous for their cheapest flight from EU to US and China. A return PE from China to Scandinavian is about 600USD compared with CX of double or triple the price. You can use CX’s PE to even buy a ticket for SU’s biz. Another example is that everyone says Ryanair is the worst airline in EU, but when you check its CAGR it is a different story. Everyone loves Ryanair but they nevet talk to others hah.

  13. Hi Sam probably you should try scoot’s Scootbiz premium economy seats then give us your review on it:) maybe then Norwegian should be able to redeem itself:)

  14. American? Seriously? This is the airline that give out almost zero upgrades even with status, has the worst flight crews and ground staff and has yet to bother to add “Economy Comfort” to the aircraft they inherited from UA Air. Sorry, the flight that do have those seats, at least domestically, are nothing to rave about and are certainly not better than neither UA or DA. I don’t know what airline you are flying but it’s not the AA whose crappy A321 I’m sitting on right now.

  15. AA Premium Economy to/from Hawaii is a joke….Not even close to the way you explained the amenities offered.

    One drink service, the same boxed sandwich that is offered in coach, and inattentive, almost rude flight attendants.

    I would NEVER spend the money to fly on AA to Hawaii in Premium Economy again.

  16. Thanks for confirming my recent experience, Sam. Just flew AA in Premium Economy MIA to CDG on a 787-900. I had a great experience. Plenty of amenities and legroom. Returned through LHR on an orignally configured BA 747 in World Traveller Plus, The seats were horrible, the TV screens were impossible to see and there was no legroom. In addition to being delayed 5 hours for mechanical problems, the 9 hour return flight was torture. I am finished with BA.

  17. Hello Sam. Thanks for the informative overview. I am missing under the top 5 the Premium Economy from ANA, which i was unfortunately to experience several times on my flights to Japan.

    Best regards
    David

    PS: Keep up the extraordinary work.

  18. Not the most fair and justified article from someone with respectable views on Airlines and their products.
    For example, between the 3 major US carrier, for me Delta Premium Select is the best compared to AA or UA (does UA’s Economy + cabin even be compared?) especially from the amenities provided – far better than AA for certain.
    Indeed, where is AirNZ, EVA Air or even China Airlines – not tried the last 2 – but I believe all 3 should be at least in the Top 5 list.

    Cheers!

  19. I am wondering if you have tried Cathay Pacific older version premium economy. I tried it on HKG-YVR-HKG and it was comfy to sleep due to good padding.

  20. Norwegian PE is the best by far for space and equipment. Who cares about the lack of miles when you are paying 25% of the cost and get 42 inch pitch.

  21. You should try Aeroméxico…. Same seats as sardine-packed economy but with just 2 inches more pitch. Food abysmal, in-flight entertainment a joke, Crew hardly available when lights go off etc. The only, and only, plus with AM is they allow a lot of bagage.

  22. I am surprised that you failed to mention EVA Air because they offer a very credible PE product equal, IMHO to Singapore Airlines for substantially less $.

  23. Likewise Aeroflot hate is not justified. Meals are different and better than in economy. There are two free checked in bags like in business. They use new planes and very polite personnel. All in all it’s anything but worst PE. SAS is worse for sure.

  24. What a crock! Little sepperates be from as per, other than lounge access and the age of the seats. Let you rank one in the top and one in the bottom? Sure the AA seats are newer, but my sore behind doesn’t care how dated the seats look. The space on ba in both pitch and width is on the top end of the range for American. I rather know going in that I’m getting 90% of what I might 100% of the time instead of being cramped into a space more or less the same as economy. Longer access I nice, especially flagship lounges on American, but that doesn’t make the FLIGHT more enjoyable.

  25. Yes, I find it a MAJOR oversight that you didn’t list Air New Zealand & Virgin Australia/Atlantic for their PE products (both of which are MUCH BETTER than AA’s for example) which are actually VERY good PE products that I myself endorse. They should have also been listed. I agree with Singapore, Qantas and Air France PE all being listed, though I disagree about Air France’s PE being an inferior product. It’s one of the best PE’s out there that I’ve flown (along with Air NZ and VAus/VA) with probably Delta’s Comfort + being the worst I’ve flown.

  26. You’re really stretching with including Thai’s “premium economy” on this list – just because they are listing it as a PE seat on a single route they charge out the nose for. I could just pay to fly Business on TK for half of what they are charging – and most other major airlines had biz prices over $1000 lower than what TK wanted for “PE”.

    I would personally include Air NZ on here for their great PE product and service on board. Air NZ also seems to be heavily invested in R&D on the next big thing for long haul pax experience as they introduce different seating styles throughout the economy and PE cabins.

  27. Unnecessary Norwegian hate here – seemingly coming from a very pro-legacy standpoint. Sure, no ‘conventional’ mile-earning, but you will earn Cashpoints (effectively money off future Norwegian flights) – and at an exceptional 20% rate on flex tickets (in other words, something like a free economy round trip within Europe after flying one-way Transatlantic). And it is a different food and drink offer in premium to economy – it’s boxed, and no tray/plates/silverware, but still very much an upgrade.

  28. This is a very poor article. For a start Norwegian PE should be in the best 5 not worst – on pitch and lounge alone . How tall are you? The main reason for a lot of people buying PE is space. Including Thai in this ranking is really just pointless, just a technicality.

    1. Quit complaining you whiny little beotch. Norwegian sux, pure and simple and because he didn’t choose it, this is a very poor article? No just a bitter whiny beotch reply

  29. Norwegen is rubbish on all counts seat and food dreadfull along with flights from lgw to u.s.a always delayed i was on a flight with them last month in premium acconamy and they ran out of food and water + no headseats poor entertainment never again they were worse than BA

  30. Doesn’t Norwegian Premium Economy come with lounge access? On their routes out of LAX, I believe you get access to the QANTAS Business Lounge.

  31. You are really missing LOT in the best Premium Economy! Its fantastic vs Singapore, Lufthansa, and SAS, Also value for money 😉

  32. You are wrong with Norwegian and earning “miles”.
    You dont get miles as such, but still earn cashpoints, which can work as a further reduction on next flight.

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