Thai Airways was a great airline but started its decline in the early 2000s. Since COVID, Thai has lost about 50% of its fleet as their A380, 747, older 777s and A330 were all grounded. Thai Airways has also stopped flying domestically altogether. As a result, there are no more wide-body flights inside Thailand.
This is my first Thai Airways flight in nearly 4 years. I started my trip at Bangkok Suvarnabhumi Airport. I visited the new Royal Orchid Prestige lounge. There is good amount of food in the new lounge but many other Thai Airways lounges including the Royal Orchid Spa are still closed.
The Thai B787-9 has the new individual pod seat in Business Class. However, Thai’s Business class product is generally one generation behind and with a lot of inconsistency across the fleet. The Economy Class seating on 787-9, however, has decent legroom with footrest. There are several cutbacks in service; there are no more printed menus, or newspapers and magazines. On regional flights, the cabin crew no longer wears the traditional Thai dress. The food in Business Class is fairly simple. I gave my final thought at the end of my flight.